Turn busywork into a flow that runs itself.
We build custom automations for small businesses — so every lead gets caught, every follow-up gets sent, and nothing slips through the cracks while you do the actual work.
Manual work is quietly costing you hours every week.
Leads sit unanswered in your inbox until they go cold.
Follow-ups depend on you remembering — so half never happen.
Customer data lives in five different tools that never talk to each other.
Evenings disappear into copy-paste admin instead of billable work.
Three steps from chaos to calm.
Audit
A free 30-minute walkthrough of how work moves through your business. We map where hours leak and pick the highest-value thing to automate first.
Build
We design and build the workflow, wired into the tools you already use — Gmail, Sheets, your forms, your CRM. No new software to learn.
Run
The flow runs quietly in the background, every day. We monitor it, fix anything that breaks, and tune it as your business changes.
Flows we build again and again, because they work.
Gmail → Sheets lead logger
Built & testedEvery enquiry that lands in your inbox is parsed, logged to a spreadsheet, and tagged by source — before you've even opened it.
Form response + email alert
Built & testedA customer fills in your form; they get an instant, personal confirmation and you get a clean alert with everything you need to reply fast.
AI-drafted replies
Built & testedIncoming messages get an AI-drafted reply in your tone of voice, waiting in your drafts folder for a one-click review and send.
Appointment booking system
Built & testedClients book, cancel, or reschedule appointments themselves — a salon customer picking their service and time, for example. Your calendar updates instantly and everyone's notified of changes.
See a live exampleSimple, transparent pricing.
- 1 core automation built
- Email notification system
- Lead capture form
- Google Sheets tracker
- 30 days support
- 1 hour training
- Delivery within 5 days
then £95/month from month 2 — Essential Care included
Book a free audit- 3 automations built
- AI email responder
- Appointment booking system
- Lead capture and CRM setup
- 60 days support
- 2 hour training
- Delivery within 10 days
then £95–£225/month from month 2 — choose Essential or Growth Care
Book a free audit- 5 automations built
- Full sales pipeline automated
- AI lead qualifier
- Follow-up email sequences
- CRM integration
- 90 days support
- 3 hour training
- Delivery within 14 days
- Priority support
then £225–£395/month from month 2 — choose Growth or Premium Care
Book a free auditMonthly Retainer Plans
Ongoing care for your automations once they're live.
- Monthly system health check
- Up to 1 hour minor changes/month
- Bug fixes within 5 business days
- WhatsApp support (business hours)
- 1 new automation per quarter (worth £497)
- Monthly performance report
- Unlimited minor changes
- Response within 24 hours
- Quarterly strategy call
- Includes Essential Care features
- 1 new automation monthly
- Monthly strategy call
- Weekly monitoring
- Response within 4 hours
- Dedicated support line
- AI model updates
- Includes Growth Care features
Care plans can be cancelled any time (Premium Care has a 3 month minimum).
Website care from £50/month — or £30/month when bundled with any automation retainer.
Need a website too?
- Single page, mobile responsive, booking/contact button
- Live within 3 days
- 3–5 pages (Home, Services, Pricing, Contact)
- Mobile responsive, basic SEO
- Live within 7 days
- 5–8 pages, full branded design
- Advanced SEO, Google Analytics
- Live within 14 days
Built by someone who has done the busywork.
PhoenixFlow UK started after years in SaaS and loan sales — jobs where I lived inside inboxes, spreadsheets, and CRMs, and watched good leads die because nobody had time to follow up. The pattern was always the same: the work wasn't hard, it was just relentless. So I started automating it — first for myself, then for the small businesses around me.
Now that's all I do: build automation workflows that give owners their hours back. No jargon, no six-month projects. One useful flow at a time.
Built for West London businesses
Your next hire shouldn't be a person doing a robot's job.
Book a free 30-minute audit. You'll leave with a shortlist of automations worth building — whether you build them with us or not.
Book a free automation audit